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IMPORTANT INFORMATION FOR REGISTRANTS AND NEW APPLICANTS

We are currently experiencing application processing delays in the registration department due to an upgrade to our new online registration system and accompanying staff training. We have taken measures to address the backlog and are diligently working to reduce these delays. Our department is responding to all inquiries and applications in the order received. OMVIC apologizes for any inconvenience and thanks you in advance for your patience and understanding.

Front Counter Service

Front counter service at OMVIC is available every Thursday morning until December 31, 2023. Please note that these dates and times may change in the future.

If you prefer in-person service, you can visit OMVIC at 65 Overlea Blvd, Suit 300, Toronto ON, M4H 1P1.

Front Counter Service Details

  • Date: Every Thursday morning until December, 2023
  • Time: 9:00 a.m. to 12:00 p.m.
  • Visitor parking is available on-site, and it is free of charge
  • Please remember to bring your license and registration details if appropriate.

Due to the limited front counter schedule we highly recommend submitting your questions and inquiries through our website or contacting OMVIC via phone or email for faster and more convenient service.

For new applicants, please note that in-person registration submissions will follow the same procedures and evaluation as the online process. Although you are welcome to submit your registration application in-person during the specified timeframe, please be aware that we cannot process applications on the spot.

If you need to submit a completed application after-hours, a drop-off box will be available on-site for your convenience.

For more information or assistance, please contact OMVIC's dealer support team at dealers@omvic.on.ca or the registration team at registration@omvic.on.ca. You can also contact us by calling 1-800-943-6002.

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Please note, our registration department is currently experiencing a high volume of applications, causing a delay in responding to and processing dealer/salesperson applications. Our department is responding to all inquiries and applications in the order they are received.

Thank you in advance for your patience and understanding during this high-volume time.


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